Privacy Policy

Effective Date: 05/14/2025

Curahealth Specialty Pharmacy Corp. ("we", "us", or "our") is committed to protecting the privacy and personal data of our patients. This Privacy Policy outlines how we collect, use, store, and protect your information, particularly in relation to text message communications. Please read this policy carefully to understand your rights and our practices.

1. Types of Data Collected

We may collect the following types of personal information:

  • Full name
  • Phone number (mobile and/or landline)
  • Email address
  • Home or mailing address
  • Date of birth
  • Health insurance and prescription information
  • IP address and device identifiers (if using digital platforms)
  • Payment and billing information (if applicable)
  • Communication preferences

2. Methods of Data Collection

We collect personal data through the following methods:

  • Registration and prescription intake forms (online or in-person)
  • Text message opt-in forms or responses
  • Online pharmacy account portals
  • Mobile devices or web interactions via cookies or tracking technologies
  • Third-party systems integrated for prescription management or communication services (e.g., SMS platforms, pharmacy management software)

3. Purpose of Data Collection

We collect your personal data for purposes including but not limited to:

  • Sending prescription reminders and refill alerts via text
  • Providing health and medication updates
  • Communicating about insurance or payment issues
  • Facilitating delivery or pickup notifications
  • Improving the quality and effectiveness of our services
  • Ensuring compliance with applicable healthcare regulations

4. Data Usage

Your data may be used for:

  • Internal operations and pharmacy service improvement
  • Communication through secure text messaging platforms
  • Analyzing service effectiveness and user engagement
  • Ensuring compliance with legal and regulatory requirements
  • Verifying identity and preventing fraud

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data under the following circumstances:

  • With third-party service providers who assist in operating our business (e.g., SMS platforms, delivery services, health insurance processors)
  • As required by law or to comply with a legal obligation (e.g., subpoenas, regulatory reporting)
  • In the event of a merger, acquisition, or sale of assets, where patient data may be transferred as part of the transaction

All third parties are required to maintain the confidentiality and security of your data.

6. Data Storage and Security

We implement industry-standard security measures to protect your personal data, including:

  • Secure servers with restricted access
  • Data encryption in transit and at rest
  • Access controls and staff training
  • Regular audits and vulnerability assessments

Despite our efforts, no system is completely secure, and we cannot guarantee absolute data security.

7. User Rights

You have the following rights regarding your personal data:

  • Access – Request a copy of your data we hold
  • Correction – Request updates to inaccurate or incomplete data
  • Deletion – Request deletion of your data, subject to legal and operational obligations
  • Withdraw Consent – Opt-out of text message communications at any time by replying "STOP" to any message

To exercise your rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

If you use our website or mobile services, we may collect data through cookies and similar technologies. These may be used to:

  • Track website usage and improve user experience
  • Save preferences and login information
  • Support analytics

You can manage cookie settings through your browser or device preferences.

9. Retention Policy

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Criteria for retention include:

  • Duration of patient relationship
  • Legal and regulatory retention periods
  • Business and operational requirements

When no longer needed, data is securely deleted or anonymized.

10. Changes to the Policy

We may update this Privacy Policy from time to time. When changes are made, we will:

  • Update the “Effective Date” at the top
  • Notify you via text, email, or prominently on our website

Please review the policy periodically to stay informed.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact:

CuraHealth Specialty Pharmacy Corp.

5556 Myrtle Ave

Phone: 929-397-0037

www.curahealthrx@gmail.com